At Penfold, we're always looking for ways to provide a quicker, more efficient service. That's why we're excited to introduce PenBot, our brand-new virtual assistant, designed to help you get the answers you need—faster!

PenBot can assist with general questions and guide you through common tasks. Whether you need help with your account or just some quick support on our services, PenBot is here to lend a hand.

But don't worry—if you'd rather chat with a team member, PenBot can easily connect you. Just say the word! If PenBot isn't sure how to answer your question, it'll also forward it to one of our experts.

We're committed to making your experience smoother, and PenBot is just one of the ways we're working to make support faster and more convenient for you.