How can I contact Penfold? 

Our friendly customer service team is available to speak to on online chat every weekday from 9am to 6pm. Just click the message icon on the bottom right-hand side of the screen!

You can also email us anytime at

Getting in touch about a transfer?

If your email is about a pension transfer please email us at

Does Penfold give advice?

We are not an advisory body so we can’t provide personalised advice about your pension. However, we can help you calculate how much to save into your pension based on three generally accepted rules of thumb: the rate of economic growth, the likelihood of inflation over time, and a comfortable living costs for retirees. 

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