At Penfold, we're always looking for ways to provide a quicker, more efficient service. That's why we're excited to introduce Penny, our brand-new virtual assistant, designed to help you get the answers you need—faster!
Penny can assist with general questions and guide you through common tasks. Whether you need help with your account or just some quick support on our services, Penny is here to lend a hand.
But don't worry—if you'd rather chat with a team member, Penny can easily connect you. Just say the word! If Penny isn't sure how to answer your question, it'll also forward it to one of our experts.
We're committed to making your experience smoother, and Penny is just one of the ways we're working to make support faster and more convenient for you.