How to: Find my old pensions

So to find existing pensions from previous employment, the magic key is to find the name of the pension provider and your policy reference number (which should be a string of numbers and letters). There are a number of ways to find your old provider(s) and the policy number;

1) Call the previous company and find out who the pension provider was whilst you were working there, or search through any correspondence you may have received about your previous pensions

2) Use our "Find My Pension" tool to help you locate old pensions - you just need to log in to Penfold, click "Transfer Your Pension" and the option to "Find My Pension" will be there!

3) Use the government's free pension tracing service - you'll just need to search your old employer's name, and if the government's database has the information, you can find out who the pension provider was

4) Search 'pension' in your email inbox and junk mail folder to see if your previous pension provider has sent you any emails about your policy

5) 'Check P45, P60, payslips or any documentation from your previous employers to see if they have the name of your previous pension provider listed there

Once you know your provider, all you need to do is get the policy reference number from them, which is a simple case of calling your pension provider and stating your name, national insurance number and the employer who set this pension up for you. They'll be able to tell you your policy reference number after they've gone through a few security questions.

Can Penfold find my policy number?

Don't worry! If you’re unable to locate the policy number, we can explore an alternative option by sending a Letter of Authority (LOA) directly to your previous pension provider.

What Is an LOA?

An LOA is a document that authorizes Penfold to contact your provider directly on your behalf. It allows us to request the necessary information to process your transfer. If you sign the LOA when submitting your transfer request, we will use this to handle the communication and information-gathering on your behalf!