There is no set-in-stone rule with how long it takes another provider to transfer over your pension funds to Penfold.
Providers who process transfers through a system called Origo tend to be much quicker than those who use snail mail. 🐌
We want to keep you informed about the usual time-frames for completing a transfer into Penfold, so here they are:
Origo transfers are usually completed in up to 3 months
Non-Origo transfers may take 3 months or longer
Please note that these time-frames are subject to change depending on any complications that may arise, such as mismatched information. Some providers carry out enhanced due diligence, which can impact transfers by several months. But don't worry, we will keep you updated as soon as there is something that needs your attention, and will do everything we can to push your transfer toward completion.
Of course, please don't hesitate to reach out to us for any updates or questions you may have. We are always here to help!