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How long does a transfer take?

How long does it usually take for a transfer from another provider to show in my Penfold account?

Elis avatar
Written by Elis
Updated over 3 months ago

There is no set-in-stone rule with how long it takes another provider to transfer over your pension funds to Penfold.

We've found that providers who process transfers online through a system called Origo tend to be much quicker than those who use snail mail. 🐌

We want to keep you informed about the usual time-frames for completing a transfer into Penfold, so here they are:

  • Origo transfers are usually completed within 1-4 months

  • Non-Origo transfers may take 3 months or longer

Please note that these time-frames are subject to change depending on any complications that may arise, such as mismatched policy numbers or any other issues. But don't worry, we will keep you updated as soon as there is something that needs your attention.

Of course, please don't hesitate to reach out to us for any updates or questions you may have. We are always here to help!

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