You can access digital guidance through your Penfold account, where you'll find personalised tools, retirement forecasts and educational content.
As a Penfold workplace member, you can also access human support, including Welcome Sessions and a complimentary 1:1 pension guidance session.
Before your 1:1 session, we'll ask for some information about what you'd like support with so our Customer Success team can prepare for the conversation and focus on the areas that matter to you.
Our Customer Support team is also available if you have questions about your Penfold pension or need help using your account.