Penfold Guidance combines personalised digital tools with human pension guidance to help employees better understand their pension, whether they’re on track for retirement, and the options available to them.
It’s built into the Penfold workplace pension and includes:
Digital guidance: retirement forecasts, goal-setting, personalised recommendations, educational content, and in-app actions such as pension transfers and contribution changes
Human guidance: Welcome Sessions for new joiners, a complimentary 1:1 pension guidance session, and access to our Customer Support team
Unlike a standard pension calculator, Penfold Guidance uses information from an employee’s actual Penfold pension and contributions to give them a more personalised view of their retirement position and what different actions could mean for them.
It is available exclusively to Penfold workplace pension members and is included at no extra cost.
It’s important to note that Penfold Guidance provides financial guidance, not regulated financial advice.
Guidance can help employees understand their pension, explain the options available to them and show how different actions could affect their retirement position. It does not tell someone what they should do or make a personal recommendation.
If an employee needs a personal recommendation, they will need to speak to a regulated financial adviser.
Our 1:1 guidance sessions are designed to help employees build their understanding and confidence, rather than replace regulated financial advice.
