For regular payments:

Your payment will be taken out of your bank account on the day of the month that you have chosen. It will then take 2 working days for us to double check your payment and process it into your Penfold account.

For one off top-ups by Direct Debit

Your payment will be taken out of your bank account on the 4th working day from the date you requested your one off top-up. It will then take a further 2 working days for us to double check your payment and process it into your Penfold account. For example if you set your payment day to be the 1st of the month and this is a Monday, then your payment will be taken out of your bank account on Monday the 1st, and it will reach your Penfold account on the Wednesday the 3rd.

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