At Penfold, keeping your pension secure while ensuring a smooth withdrawal process is our top priority. To do this, we ask for a photo ID, a selfie with your photo ID, and a bank statement before processing your withdrawal.

These documents help us verify your identity and ensure your pension is sent safely to the correct account in your name.

We understand this may feel like an extra step, but it’s an important safeguard for your savings. If you need any help, our team is always here to assist you!