Yes. Circumstances change, and you’re always in control. You can:
Update your support needs
Ask us to remove your vulnerability flag or notes
Change your communication preferences
Just contact us by phone, email, or in chat - we’ll make the changes quickly and respectfully.
Call us on 020 8003 5908 (Monday to Friday, 9am–5:30pm)
Email hello@getpenfold.com
Use our chat: click the message icon on the bottom right-hand side of the screen