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How do I change my bank details?
How do I change my bank details?

How can I change my bank details, and why are the boxes 'greyed out'?

Rachel Norris avatar
Written by Rachel Norris
Updated over a week ago

To change your bank details with Penfold, you'll need to click/tap the 'Monthly payment' tile on your dashboard. From there, you can delete your bank details and re-enter them πŸ’°

Re-entering your bank details will set up a brand new direct debit with us.

If your payment details are greyed out, it means your direct debit instruction is still being set up. After 3 working days, you can change your payment amount, date and bank details.

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