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How can we tell whether employees are engaging with Penfold Guidance?

Written by Laura

Your Penfold dashboard gives you visibility of how employees are engaging with Guidance across your workforce.

This can include activity such as employees viewing retirement forecasts, setting goals and taking actions.

These insights are provided at workforce level and do not give employers access to an individual employee’s personal financial information.

You can also use the platform to encourage engagement, for example by prompting employees to explore a feature or take an action.

We’ve already seen positive engagement with Penfold Guidance. For example:

  • 1 in 8 employees take a meaningful action from their personalised recommendations within seven days of opening the app

  • employees who set a retirement goal are around twice as likely to increase their contributions

  • in our 1:1 guidance pilot, average confidence increased from 2.0 out of 5 before a session to 4.3 out of 5 afterwards

  • sessions received an average rating of 4.75 out of 5

  • around 40% of employers who open their Insights dashboard go on to take an action

More than 47,000 members are already using Penfold Guidance.

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