What is the Brain Payroll integration?
The Brain Payroll integration lets you connect your Brain Payroll account to your Penfold workplace pension scheme.
Once connected, you can:
Sync eligible employees with Penfold
Send pension contributions directly from Brain Payroll
Track the status of employee synchronisation and contribution submissions
How do I connect my Penfold pension scheme?
To connect your scheme:
Add your Penfold scheme account number.
Generate an authentication token.
Save your pension group.
Once you've completed these steps, your Penfold pension scheme is ready to use in Brain Payroll.
You'll see a success message confirming the connection.
Where can I find my Penfold scheme account number?
You can find your scheme account number in your Penfold employer account.
If you can't find it, contact the Penfold support team and we'll be happy to help.
How do I enrol employees?
Complete your automatic enrolment process from the employee list.
After employees have been enrolled, they'll appear in the Pending tab within Sync with Schemes, ready to be synced with Penfold.
How do I sync employees with Penfold?
To sync employees:
Open Sync with Schemes.
Select the employees you want to sync.
Confirm the action.
Refresh the employee status.
Once the sync is complete, the employees will be successfully added to your Penfold scheme.
How can I check if an employee has been synced?
You can check the employee's status in Sync with Schemes.
While the sync is running, the employee will appear as In Progress.
Once complete, the status will update to confirm the employee has been synced successfully.
You can also view the sync logs for more detail.
How do I send pension contributions?
To submit pension contributions:
Select the employees you want to include.
Choose Contribution.
Select Send Online Contribution.
Choose Penfold.
Confirm the submission.
Your contribution submission will begin immediately.
How can I check the status of a contribution submission?
After submitting contributions, you can refresh the submission status to see the latest progress.
While the submission is being processed, the status will show as In Progress.
Once complete, you'll see confirmation that the contribution has been submitted successfully.
Where can I view submission logs?
You can view pension submission logs in Brain Payroll.
The logs show:
Successful contribution submissions
Employee sync activity
Submission status updates
These logs can help you confirm that your data has been sent successfully.