For employers and accountants
Quick guides for employers and payroll teams
Which file formats do Penfold accept?
Which columns & values do we require for file uploads?
New employee enrolment
Processing employee contributions
Pay Period Dates
How to correct errors in your file
National Insurance Number (NINO) - Managing Employee Information in Penfold
When will the employer receive the opt-out refund amount?
Understanding the 'Overdue' Status for Employees
As an employer, how can I change my Direct Debit mandate?
How to correct payroll/contribution errors?
What is pension re-enrolment, and what do I need to do?
Do I still need to enrol someone who already said they want to opt out?
Can employees who opted out opt back in?
Will employees’ old pensions transfer to Penfold automatically?
What happens if an employee leaves the company?
Director or Auto Enrolment pension - which do I need?
Can I schedule a DD to be taken on a later date?