We’re sorry to hear you’re having trouble accessing your account!
Try this first:
Double-check that you’re using the email address linked to your Penfold account and the correct password to log in
If you can’t remember your password, click on ‘Forgot your password?’ and follow the steps on the screen
If you no longer have access to the email address associated with your Penfold account, please reach out to us and we'll help you update it.
If you've followed the steps above and are still unable to log in, take a screenshot of any error messages you might see on your screen and send it to our Support team so we can take a look - our email address is hello@getpenfold.com. We’d be happy to help!