Penfold

Elis

Rachel Norris

Anelle

Access and control your personal account in our app

Your Penfold account

How do I update my email address?

How can I change my password?

Where can I find my payment direct debit confirmation, key features, my policy reference number and all my pension information?

Where can I find all of my documents?

For my self assessment tax return, how can I find my total contributions?

How do I get a statement of all my contributions?

Find out how to change your name, date of birth or any other personal details.

How can I update my personal information?

I can't access my Penfold account

How can I close my Penfold account?

Learn about the importance of 2FA and how to enable it on your account

What's two-factor authentication?

Where can I find my Penfold policy number?

I'm moving abroad, what happens to my Penfold pension?

Manage your account

Who receives my pension if I don't access it myself?

What happens if I pass away before 55?

How do I nominiate the beneficiary recipient of my Penfold pension?

Can I nominate someone to receive my pension if I die?

Can I nominate a beneficiary who lives outside of the UK?

Beneficiaries

Referral bonus

Discover how long it takes to receive your Penfold referral bonus.

When will I receive my bonus?

Refer a Friend programme

Share £80 every time a colleague transfers an old pension

What is the £80 transfer bonus programme?

Learn how to access the £40 transfer bonus

How do I access the transfer bonus?

Learn whether you can share your transfer bonus with your colleagues

Who is eligible for the transfer bonus?

Find out who is eligible for the transfer bonus

Who can I share the transfer bonus with?

What happens if my colleague doesn’t use my link?

Learn about the timeframe for receiving your Transfer bonus

When and how will I receive my transfer bonus?

Sharing a transfer bonus with a colleague

getpenfold.com

Find answers and get help from Intercom Support and Community Experts

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