Skip to main content
How can I close my Penfold account?
Elis avatar
Written by Elis
Updated over a week ago

We’re sorry to see you go!

To close your Penfold account, make sure your pension pot is empty first.

Then, get in touch with our Support team to have your account closed. You can either contact us via your app or send us an email at We’ll take it from there!

We’ll also delete any redundant account information within 14 days of your account being closed. However, to comply with the FCA’s and other regulatory requirements, we’re obliged to retain certain information beyond this period.

For more information on this, please see our Privacy Policy.

Did this answer your question?