đł As an employer, how can I change my Direct Debit?
If you need to update the Direct Debit used for your workplace pension payments, just contact us at autoenrolment@getpenfold.com.
When you get in touch, we'll help you set up your new Direct Debit mandate.
đĄ Good to know: Please let us know as soon as you've completed your new Direct Debit mandate. This allows us to link it to your workplace and review any pending payments.
If there are any payments waiting to be collected, we'll check whether they need to be:
Cancelled from your existing Direct Debit
Reprocessed using your new Direct Debit
This helps make sure your pension contributions are collected correctly and helps avoid duplicate or failed payments.
đ§ Need help?
If you have any questions about updating your Direct Debit, email autoenrolment@getpenfold.com and we'll be happy to help.