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Can I change when I receive my amendment file?
Can I change when I receive my amendment file?
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Written by Ozge Roos
Updated over a week ago

If you've ever wondered whether you can customize the timing of when you receive your monthly amendment report, the answer is yes! At Penfold, we understand that flexibility is key, and we're here to accommodate your preferences.

Our standard practice is to dispatch amendment reports to employers weekly This ensures you receive timely updates on any changes to your employees' contribution amounts or opt-out requests.

However, we understand that different businesses have different needs and schedules. If you find that the current timing doesn't align with your workflow or if you simply prefer receiving the reports at a different time, we've got you covered. Just shoot us an email at accountmanagers@getpenfold.com with your request, and our team will work to adjust the delivery time according to your specifications.

Moreover, if you're looking to tweak the frequency of these reports—whether you want them more frequently or less often—you can make that adjustment too. Simply reach out to us using the same email address, accountmanagers@getpenfold.com, and let us know your preferred frequency.

Our dedicated account managers are ready to assist you in tailoring the delivery of your amendment reports to suit your unique requirements. So, feel free to reach out, and we'll ensure your experience with us is not only efficient but also perfectly aligned with your business needs.

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