Can I pay via bank transfer?
We recommend setting up a Direct Debit (DD) wherever possible.
Direct Debit is:
Hands-free - we automatically collect the exact contribution amount based on your uploaded file
Reliable - reduces the risk of missed or late payments
Compliant - helps you avoid potential compliance issues if a payment is forgotten
If you’re unable to set up Direct Debit, for example due to paying from an overseas account or using a bank that is not supported, you can pay via bank transfer instead.
How do I set up bank transfer payments?
Before making any payments, you must first contact our Customer Support team.
📧 Email: autoenrolment@getpenfold.com
Let us know that you would like to make payments via bank transfer. We will update your account accordingly.
What happens after I upload my contribution file?
Once:
Your account is set up for bank transfers, and
You have uploaded your contribution file
Our team will email you an invoice with:
The contribution amount
Payment instructions
A unique reference number
What do I need to include when making the payment?
It is essential that you use the correct reference number provided in your invoice.
If the reference is missing or incorrect:
Your payment may be delayed
Or returned to your account
Bank transfer details
Please use the following details when making your payment:
Bank name: NatWest
Bank address: 30-34 Tooting High St, London, UK, SW17 0RG
Account name: Penfold Trustees Limited
Account number: 56271824
Sort code: 60-21-29
BIC: NWBKGB2L
IBAN: GB65NWBK60212956271824
Still unsure which payment method to use?
If you're unsure whether Direct Debit is an option for you, get in touch with our team at autoenrolment@getpenfold.com and we’ll help you choose the best setup.